Service support

Your guarantee for safe operation 24/7

Need support?

If you need support for your Global AGV, our support team is ready to help you as soon as possible.


Contact us at support@global-agv.com or click the button below to create your support case. Then you'll be up and running again soon.
 

CONTACT SUPPORT

Get support for your Global AGV

 
 

Get a service agreement

Our competent service and maintenance team considers it their most important task to make your everyday life easier. That's why we have a unique service concept that is tailored to your specific needs, ensuring that your Global AGV performs optimally - on site, online, or via phone.

With a full service and maintenance agreement, you will receive:

  • Main inspection in accordance with the framework for operating hours
  • Warranty-certified service
  • Annual service check and legally required main inspection
  • Inspection of equipment according to maintenance manuals and regulations
  • AGV safety check for a safe operational environment
  • Fixed service interval
  • Access to hotline 24/7/365 for software and devices

 

LEARN MORE

More benefits with a service agreement

Quick response time

We guarantee a fast response time of maximum 1 hour, so you can be sure of a trouble-free operation of your AGV.

Maintenance program

Get an annual service check, a thorough inspection, and an AGV safety check to ensure a safe and optimal operating environment.

Support 24/7

Our hotline is available 24/7/365, so you can quickly resolve any issues with your AGV.

No extra costs

Get rid of worries about extra costs - repairs resulting from normal wear and tear are included in your service agreement.

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